Selected Evidence · WASH

Baseline household survey on water service delivery in Hebron, Dura and Halhul.

Alpha International designed and delivered a large-scale baseline household survey for the USAID-funded Non-Revenue Water Management Project, implemented by Tetra Tech, generating evidence on household experience of water services across three major communities in the southern West Bank.

Client / Implementer Tetra Tech
Programme USAID-funded NRWMP
Geography Hebron, Dura & Halhul
Sector WASH & Water Services
The Assignment

Baseline evidence for understanding household water-service experience.

The assignment was designed to establish credible baseline evidence on water service delivery, reliability and household experience in Hebron, Dura and Halhul.

The research supported understanding of customer perceptions, service quality and operational challenges relevant to non-revenue water management and future programme decision-making.

Coverage & Scale

1,488 household interviews across three study locations.

01 Hebron

526 households

02 Dura

489 households

03 Halhul

473 households

Alpha's Scope

Research design through analysis and reporting.

Alpha supported the assignment from research design and household data collection through data analysis and reporting.

The public evidence snapshot focuses on assignment scope, coverage and decision value. Detailed implementation and quality protocols remain assignment-specific and are agreed directly with clients.

Research Design Baseline evidence aligned with study objectives
Household Fieldwork Face-to-face research across three locations
Digital Data Collection Structured electronic household data
Analysis & Reporting Decision-focused analytical outputs
Evidence Delivered

Baseline evidence prepared for programme and service decisions.

01 Household evidence on water-service experience
02 Evidence on reliability and service quality
03 Structured research datasets
04 Analytical reporting and recommendations
Decision Value

Evidence to support better understanding of water-service conditions.

The baseline provided evidence that could inform service reliability, operational efficiency, targeted NRW interventions and water-governance decision-making.

WASH & Baseline Research

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