Alpha International

Project Description

Organization

Implementation

Date

Conducted 14 focus groups in Ramallah and Gaza to assess customer needs regarding English language services that are offered by the British Council ( on going project)

British Council / Jerusalem

October,

2006

Conducted a public opinion survey to study people’s awareness of the public budget and their priorities with regard to the budget allocation, and to evaluate the performance of the public sector employees.

Alpha was responsible for the following:

· Design of the indicators and the questionnaire.

· Sample design using two stage probability cluster sampling.

· Data collection

· Data entry

· Data analysis and reporting

The Palestinian Initiative for Promotion of Global Dialogue and Democracy, Miftah

Ramallah,

Palestine

September,

2006

Conducted data collection for Global Integrity indicators in Palestine ion the following topics:

Global Integrity,

Washington D.C

August,

2006

Conducted three focus groups in West Bank and Gaza, which aimed to see how people identify with a particular advertisement.

SKY Advertising

Ramallah , Palestine

August,

2006

Capacity and institutional building of the office of the President.

Alpha was responsible for the following:

· An overall framework for monitoring and evaluation system implemented efficiently and effectively with the focus on core information needs for monitoring the president election program.

· A report on potential monitoring and evaluation system in implementation problems and causes of potential bottlenecks. In addition to providing specific recommendations as well as identification of training and development needs for existing staff in monitoring and evaluation.

· Templates for unit preparation of monitoring and evaluation progress reports.

· A detailed work plan for the consultancy period.

· Complete Term of Reference for needed consultants in a follow up longer term project.

· Monthly report on work progress and final report. ( on going project )

Office of the President

Ramallah,

Palestine

August,

2006

Data entry and data analysis for an impact assessment study to improve the nutritional condition of school students. The project was based on entering analyzing 2000 questionnaires.

Ministry of Education

Ramallah,

Palestine

August,

2006

Conducted a survey on employees working in relatively large companies. The survey was based on a sample of 350 workers in the West Bank and Gaza, and it contained indicators that measure corruption among private sector organizations. Alpha was responsible for questionnaire design, data collection, data entry, data analysis and report writing.

Pal trade/ AMAN

Ramallah,

Palestine

May,

2006

Alpha conducted a survey on Jerusalemites living in areas surrounded by the wall. The survey was based on a sample of 1000 persons above the age of 15 in Jerusalem.

Adam Smith International/ Britain. Negotiation Support Unit (NSU), Ramallah/ Palestine.

April,

2006

Alpha conducted a needs assessment survey using both quantitative and qualitative methods for the services provided by the British Council

British Council / Jerusalem

March,

2006

Alpha conducted a baseline study on the effect of learning environment on the well being of children. The study was based on a survey of 1500 10^th grade students and 12 focus groups with the same target group. Moreover, Alpha coordinated similar surveys in both Lebanon and Jordan. Alpha merged the data from Palestine, Lebanon and Jordan in one file and produced a comparative analysis report across the three countries.

Universal Education Foundation/ Brussels / Ramallah

February,

2006

Conducted a Market Survey Research for PalTel to assess consumer satisfaction of PalTel services. This survey was also used to assess the use of the internet services on the family level in Palestine

Palestinian Telecommunication

(PalTel),

Nablus

December,

2005

Alpha conducted a survey on 2500 voters to audit the voting registry established by the Palestinian Central Election Committee. This survey was done to collect information from registered voters about their satisfaction with the election process, as well as to collect performance indicators about the Central Election Committee which was responsible for the registration process. In this survey Alpha was responsible for:

· Design of the indicators and questionnaire.

· Sample design using probability two stage cluster sampling.

· Data collection

· Data entry

· Data analysis and reporting

International Foundation For Elections System. Washington DC, USA

October,

2005

Alpha conducted a baseline assessment survey for the justice system in Palestine. The baseline assessment survey was based on interviewing all court heads, lawyers, and prosecutors. Alpha also reviewed the efficiency of the court system in Palestine by studying the average life case life (the time from filing date to disposition date). This survey was done to help donor's projects identify the needs of the court system in Palestine, in addition to measure certain baseline indicators before the intervention process. A USAID supported project called NETHAM, implemented through DPK consulting, was to make use of the survey results and the baseline indicators.

Ministry of Planning and The Higher Commission For Developing The Justice System In Palestine

October,

2005

Alpha conducted a baseline survey for the USAID funded project HANAN.

This survey was based on interviewing 2000 women in reproductive age, as well as conducting anthropometric measurements for children under the age of 5 for the households included in the sample. Through the anthropometric measurements, important baseline indicators were measured such as: stunting, wasting and anemia. More indicators were involved in this survey that reflected attitudes, knowledge and practices of women in the reproductive age. This survey was to be conducted on a periodic basis through the duration of the project to monitor the influence of the project on mother and child health in the targeted areas.

USAID, HANAN Project, Ramallah, Palestine

August,

2005

Conducted a public opinion poll in the West Bank and Gaza in about the performance of the newly elected Palestinian Authority.

First International Resource, LLC

June,

2005

Conducted a baseline survey for the Palestinian Minister Council. The baseline assessment was based on interviewing 1500 households in the West Bank and Gaza and inquiring about their needs and demands from the appointed government under the leadership of the Prime minister Ahamad Qurie (Abu Alaa). The initiative of the survey was to define baseline perception indicators about the government, and to monitor them on a periodic basis to measure shifts in the public satisfaction with the government. (May 2005).

The Palestinian Minister Council. Ramallah, Palestine

May,

2005

Conducted 3 focus groups to study the impression of the Palestinian people about USAID logo.

Afaq, Tel Aviv

May,

2005

Alpha conducted a needs assessment study for the Institute of law at Birzeit university. The study was based on interviewing 250 lawyers and stakeholders for Al-Muqtafi software.

The Institute of Law / Birzeit University

May,

2005

Conducted a survey on the public satisfaction with NGOs service delivery in health, agriculture and education. The survey was based on 3000 households in the west Bank and Gaza. Alfa was responsible for:

· questionnaire design

· Sample design

· Data collection

· Coding of open questions and data entry

· Data analysis

Bisan Center For Research & Development/ World Bank

April,

2005

Conducted a needs assessment and evaluation for Rafeed Project. Rafeed is a USAID funded project that supported marginalized groups in the Palestinian society in the areas of health, agriculture, education, and youth activities. The needs assessment and evaluation was based on interviewing 200 key informants from different communities targeted by the project, in addition to interviewing 1000 beneficiaries from the different projects.

Rafeed, USAID funded project, Ramallah, Palestine

March,

2005

Conducted a survey to measure the prevalence of obesity among 8^th and 9^th grade students in the West Bank. The survey was based on interviewing 3000 students as well as measuring their heights, weights and Hemoglobin levels . Alpha's role in the survey was:

questionnaire design
Sample design using multistage cluster sampling.
Data collection
Data entry
Analysis and reporting

The Institute of Public Health / Birzeit University , Palestine

March, 2005

Conducted a market survey research about the Uniliver brands.

Samara - Uniliver

February,

2005

Conducted two public opinion surveys to assess Public support for the different presidential candidates as well as public willingness to participate in the presidential elections.

Each of the two public opinion surveys was based on a probability sample of 1600 households from the West Bank and Gaza.

Alpha was responsible for :

· Questionnaire design

· Sample design and data collection.

· Data entry and data cleaning

· Data analysis and report writing.

Palestinian Peace Coalition, Ramallah , Palestine

November,

2004

Conducted a needs assessment, through a public opinion poll on people's attitudes towards factors influencing people's decision in electing a certain presidential candidate.

The public opinion survey was based on a probability sample of 1600 households in the West Bank and Gaza.

Alpha was responsible for :

· Questionnaire design

· Sample design and data collection.

· Data entry and data cleaning

· Data analysis and report writing.

SKY Advertising

Ramallah , Palestine

November,

2004

Conducted needs assessment and evaluation for the projects carried out by 45 NGOs that were sponsored by the World Bank via the Welfare Association. The evaluation was based on interviewing heads of the 45 NGOs as well as 500 beneficiaries from their respective projects

Welfare Association/ World Bank

October, 2004

Conducting a Market Survey Research for Pal.Tel to assess consumer satisfaction of Pal. Tel. Services

Palestinian Telecommunication

(PalTel),

Nablus

October,

2004

Conducted of a time period defined survey to test the community’s willingness to take advantage of PICTI services, and to test the market for new ideas.

Palestinian Information and Communications Technology Incubator (PICTI),

September,

2004

Conducted a study on school students from the1st till 4^th grade including their parents and the school principles. The aim of the study was to improve the health status of the students in order to enhance their academic performance. This was done by testing the students’ reflections about Safa’s dairy products and their preferable manufactured goods, in addition to evaluating the students’ awareness of their nutritional needs and the products offered by Safa.

Safa Dairy

September,

2004

Conducted 9 focus groups that were distributed in different regions to test people’s knowledge, experience, skills, and usage of Information Technology and communication systems.

Elia-ICT

August,

2004

Conducted a public opinion survey to measure Palestinians’ approval of Geneva Initiative.

The survey was based on a probability sample of 1600 households in the West Bank and Gaza.

Alpha was responsible for :

· Questionnaire design.

· Sample design and data collection.

· Data entry and data cleaning

· Data analysis and report writing.

Palestinian Peace Coalition,

Ramallah , Palestine

August,

2004

Conducted a household survey that included data analysis, tabulation to capture all indicators mentioned in the baseline study, and production of an analytical report that compared captured indicators in the baseline study.

Care International

July,

2004

Market Survey Research For the Palestinian Soft Drinks Company (MARAWI).

The survey was based on a probability sample of 1000 students from Palestinian Universities.

Objectives of the Survey:

The Palestinian Soft Drinks Company (MARAWI) had introduced their latest product to the Palestinian market. Marawi was interested in assessing the company’s penetration rate among university students, students’ knowledge of the product, and their satisfaction with it compared to other imported soft drinks.

Alpha was responsible for:

Questionnaire design.
Sample Design.
Data Collection.
Data Analysis and Reporting.

The Palestinian Soft Drinks Company (MARAWI)

June,

2004

Conducted 8 focus groups in the West Bank and Gaza to study Palestinians’ opinions and reflections about the political situation, Israeli withdrawal from Gaza, and the wall.

National Democracy Institute

May,

2004

Conducting a household survey to measure people’s attitudes, knowledge and perceptions of the upcoming Palestinian elections.

The survey involved designing a questionnaire on election related issues such as :

· People’s consent of the idea of presidential, parliamentary and local elections.

· People’s attitudes towards the different election systems.

· People’s attitudes towards the legislative council

· Political sympathy etc..

The survey was based on a probability sample of 2200 households in the West Bank and Gaza.

Alpha was responsible for :

· Questionnaire design

· Sample design and data collection.

· Data entry and data cleaning

· Data analysis and report writing.

USAID Funded Project, Tamkeen

May,

2004

Alpha conducted a survey on a quarterly year basis to evaluate the market share and customer satisfaction with Jawwal services. The sample size considered for this survey was 500 prepaid customers and 100 postpaid customers in each quarter.

Palestinian Cellular Company

(Jawwal Quarter)

March,

2004

Evaluation of a Marketing Strategy for The Palestinian Mobile Company (Jawwal) by assessing customer satisfaction of Jawwal clients.

Palestinian Cellular Company

(Jawwal)

September,

2003

Performed data analysis in respect to people’s opinions and reflections about Yabous productions (theater, cinema, music, art, and cultural activities), in addition to the people’s attitudes towards Palestinian and Arab broadcasting.

Yabous

June,

2003

The public relations company conducted a public opinion poll to assess people’s attitudes towards the progress of the work of Al Aqsa and Al Quds fund that was administered by the Islamic Bank for Development.

Alpha was responsible for:

· Questionnaire design.

· Data coding.

· Data entry.

The Public Relations Company (Iilam Tam )

June

2003

Customer Satisfaction Survey For The Arab Bank in Palestine.

The study was based on a probability sample of 1100 clients of the Arab Bank. The survey was conducted using exit interview methodology at all branches of the Arab Bank in the West Bank and Gaza.

Objective of the Study:

The regional management of the Arab Bank was interested in evaluating customer satisfaction at the branch level.

Alpha team designed a customer satisfaction score that was used to assess the performance of the managers at the branches of the Arab Bank.

Alpha was responsible for:

· Questionnaire design.

· Sample Design.

· Data Collection.

· Data Analysis and Reporting.

The Arab Bank, Ramallah, Palestine

March,

2003

Evaluating Marketing Strategy For the Arab Bank in Palestine

The survey was based on a national probability sample of 1500 employees.

Objectives of the Study:

The Arab Bank chief marketing officer was interested in assessing the Bank’s marketing policies concerning some loan packages that were designed for salaried employees. He also wanted to acquire information about the Bank’s market share compared to other banks.

Alpha was responsible for:

Questionnaire design.

· Sample Design.

· Data Collection.

· Data Analysis and Reporting.

The Arab Bank, Ramallah, Palestine

March,

2003

Alpha performed the design and implementation of a Baseline Survey on Civics Attitudes, Perceptions and Practices Amongst University Students In Palestine.

This involved the definition of appropriate civic indicators using a participatory approach, and the implementation of two school surveys involving a sample of 1000 students from all Palestinian universities. The initiative behind the survey was to map the university students’ civic attitudes, knowledge, and practices.

Alpha was responsible for the design of the indicators through working with a specialized research team on the areas of civic education, democracy, and governance. Moreover, alpha was also responsible for implementing the survey in terms of :

· Interacting with the ministry of education to get permission for schools access.

· Sample design

· Design of research and the conceptual framework.

· Design of questionnaire/ Indicators

· Data collection management

· Data entry

· Data analysis and reporting.

TAMKEEN/ USAID Sponsored Project on Democracy and Governance.

February,

2003

Conducted a public opinion poll regarding people’s attitudes towards the political and general situations in Palestine.

Polling Study- Massar Company

December,

2002

Performed data coding and entry for a PHD thesis study about women’s health. The aim of the study was to assess the health status of pregnant women regarding the knowledge and practices of a sample of 500 pregnant women in Qalandia refugee camp.

Dr. Najwa Rizkallah

November

2002

Performed collection of relevant data from public, private, and UNRWA clinics throughout the West Bank and Gaza strip over a period of at least 15 months. This data collection was conducted on a bi-weekly basis (30 two-week rounds).

MARAM

August,

2002

Evaluation of the USAID micro finance project.

The survey was based on interviewing a probability sample of 300 clients of the micro finance project from three different organizations (FATEN, Arab Bank and UNRWA).

Objective of the Study:

The USAID was interested in evaluating whether their micro finance project in the West Bank and Gaza achieved its objectives, in terms of alleviating poverty and reducing unemployment, or not.

Alpha was responsible for:

· Questionnaire design.

· Sample Design.

· Data Collection.

· Data Analysis and Reporting.

Development Alternative Incorporation (DAI); Washington DC, USA

July,

2002

Conducted a rapid training on needs assessment for university students.

Ma’an and Panorama

June,

2002

Conducted a rapid damage assessment in the districts of Bethlehem, Tulkarm, Jenin, Ramallah and Nablus.

Institute of Community and Public Health, Birzeit University

May,

2002

Market Survey Research for the Palestinian Mobile Company (Jawwal).

The survey was based on a national probability sample of 700 persons who did not have any

cellular service.

Objective of the Survey:

To assess the market potential among those who don’t have any cellular services, and inspect why they don’t have them.
To assess to what extent the Israeli cellular services are favorable among those with no cellular service yet.

The Palestinian Mobile Company (JAWWAL). Ramallah, Palestine

May,

2002

Market Survey Research for the Palestinian Mobile Company (Jawwal).

The survey was based on a national probability sample of 700 non-Jawwal clients Who have cellular phones.

Objectives of the Survey:

To assess how many of the non-Jawwal clients are willing to change their cellular phone service to Jawwal.
To understand the main reason that led the non-Jawwal clients not to obtain Jawwal service.

Alpha was responsible for :

· Questionnaire design.

· Sample Design.

· Data Collection.

· Data Analysis and Reporting.

The Palestinian Mobile Company (JAWWAL). Ramallah, Palestine

May,

2002

Evaluating Marketing Strategy For The Palestinian Mobile Company (Jawwal).

The survey was based on national probability sample of 700 Jawwal clients.

Objective of the Survey :

To assess customer satisfaction of Jawwal clients.

Alpha was responsible for:

· Questionnaire design.

· Sample Design.

· Data Collection.

· Data Analysis and Reporting.

The Palestinian Mobile Company (JAWWAL). Ramallah, Palestine

May,

2002

Alpha was responsible for data coding and entry for a study done by Al-Quds university. The aim of the study was to evaluate the awareness and practices of pregnant women before, during, and after pregnancy.

Al-Quds University-CDPHC

January,

2002

Alpha was responsible for data entry for a survey conducted by Save the Children Federation. The objective of the survey was to assess a water supply project conducted by a USAID organization in villages surrounding Nablus and Hebron.

Save the Children Federation

November,

2001

The Design and Implementation of a Monitoring and Evaluation Exercise for the Community Development Center

The activity involved the design of appropriate indicators which measured the project performance and the beneficiary satisfaction for the various activities of the Community Development Center.

PANORAMA

October,

2001

The Design and implementation of a Baseline Survey on Civics Attitudes, Perceptions and Practices amongst High School Students.

The Activity involved the definition of appropriate civics indicators using a participatory approach and the implementation of two school surveys involving a sample 2000 students from all districts of the West Bank. The idea behind the survey was to monitor the school system influence on student's civic knowledge, attitudes and practices. Alpha was responsible for the design of the indicators through working with a specialized research team on the areas of civic education, democracy and governance. Moreover, alpha was also responsible for implementing the survey in terms of :

· Interacting with the ministry of education to get permission to access schools.

· Sample design

· Design of research and the conceptual framework.

· Design of questionnaire/ Indicators

· Data collection management

· Data entry

· Data analysis and reporting.

TAMKEEN/ USAID Sponsored Project on Democracy and Governance.

October,

2001

Conducting the Post Test Survey and Evaluation for the Pilot Health Project Implemented by the Population Council and Sponsored By USAID.

The activity involved the implementation of a post intervention survey which was directed to the beneficiaries of the services of health centers in three areas in the West Bank and Gaza. The survey was based on interviewing 1070 beneficiaries from the services provided by these centers.

Alpha International team was responsible for :

· Questionnaire design

· Sample design

· Data collection

· Data entry and analysis

· Report writing.

Population Council, Washington DC, USA

September,

2001

Conducting a Strategic Planning Workshop in the Tulkarm micro region

The activity involves holding a strategic planning workshop in the Tulkarm micro region in which the strategic planning process and framework were presented and discussed with various community based organizations in the region.

Local Rural Development Program / UNDP

August,

2001

Reviewing the Monitoring and Evaluation System for the Village Services Program in the Salfeet District and Conducting the Baseline Survey/ USAID Funded Project.

The activity aimed at the review and implementation of the monitoring and evaluation plan for the Village Services Program in the Salfeet District.

Alpha conducted a survey based on 600 households to measure impact indicators. Alpha was responsible for :

· Design of indicators and design of questionnaire

· Sample design and sample selection

· Data collection

· Data entry

· Analysis and reporting

World Vision and Ma’an Center/ USAID Funded Project

August,

2001

The Design and Implementation of a Monitoring and Evaluation System for the Gender Mainstreaming Initiative in Three Health Centers.

The activity contained a substantial component of customer satisfaction on the part of the beneficiaries of the services of the wide array of primary health care clinics

UNFPA and Family Planning and Protection Association

June,

2001